The service and your account
These terms govern e7jz, operated by Saif Abbas in Amman, Jordan. By creating an account or using the service, you agree to them. e7jz helps you discover venues and request reservations, appointments, waitlist places and sports bookings. The venue supplies the underlying physical service.
You must be at least 16, provide accurate information and use one account per person. Guest browsing is available; booking, saving places and applying as a partner require a completed account. New accounts provide a name and verify a Jordanian mobile number. Sign in with Apple or Google, then complete phone verification for a new account. There is no separate public password or phone-only sign-in form. Staff use personal accounts with authorized venue invitations. Protect your verification codes and sign-in provider account.
Bookings, attendance and conduct
A booking request is subject to venue availability and confirmation shown in the app. Make requests in good faith, check their status and cancel through the app when your plans change. A cancellation is recorded when the app confirms it; if you cannot cancel, contact the venue or support.
Attendance and no-shows affect your reliability score, which authorized venue staff can see when managing your booking. Venue reports and ratings must be truthful. Do not make fake bookings, manipulate scores, misuse another person’s data, harass others, access accounts without authority or disrupt the service.
Venues provide listing details and are responsible for their services. We do not guarantee their opening hours, availability, fulfilment or service quality. The platform may cancel a booking if the venue is unavailable, removed or suspended, or for suspected abuse. A platform cancellation does not count as your no-show, and cancelled bookings are not automatically restored when a venue returns.
Venue software subscriptions
Customer booking requests are free in e7jz. The merchant subscription pays for venue software, separately from the physical service provided by a venue. The web plan is USD 30 per subscribed branch per month, plus any applicable tax disclosed at checkout.
An eligible business may receive one card-backed trial of up to 60 days. Eligibility is checked on the server; adding branches does not create another trial entitlement. Checkout shows the exact trial duration, first charge date and recurring total before you authorize payment. A payment method is required for the trial, and the subscription renews automatically unless cancelled. Business approval alone does not start the trial. Access starts only after the payment provider confirms activation.
New web subscriptions use Dodo Payments. Card and Apple Pay availability depends on the hosted checkout and compatible device or browser. Existing Dodo and Paddle subscriptions remain with their original provider and confirmed terms. Changing the checkout provider does not migrate existing subscriptions or authorize a duplicate charge. The provider’s terms shown at purchase govern payment processing, invoices and applicable transaction taxes.
The iOS app is a free companion. It provides existing subscription status, refresh and cancellation, without checkout, a card-backed trial purchase, a provider portal, upgrades, renewal resumption or an external-payment call to action. Android currently supports hosted billing; availability in a particular app distribution may differ.
Cancel renewal
Cancel each branch subscription from Billing before its next renewal or trial end to avoid the next charge. You can also use the billing provider’s account portal where available. Check the confirmed cancellation status and coverage end date. Access continues until that confirmed coverage ends; a cancellation alone does not refund an earlier payment.
A deletion request, signing out, removing the app or closing a branch screen does not cancel billing. If cancellation fails or the status is unclear, contact [email protected] promptly with your account and branch details. A support message is a request for assistance, not confirmation that renewal has stopped.
Business responsibilities
Business representatives must have authority to manage their venue, keep listings and staff access accurate, hold required permissions to operate, and honour confirmed bookings. Use customer contact and reliability data only to manage the relevant booking, not for unrelated marketing or resale. Report unauthorized account access to support.
Expired subscription coverage can hide a venue, stop new bookings and restrict management. Grace and suspension status shown in Billing govern the available tools; suspension may cancel outstanding bookings. Renewed access does not restore cancelled bookings. The Venue Subscription Agreement describes this lifecycle in more detail.
Listing safety and moderation
Do not submit illegal, hateful, sexually explicit, threatening, abusive or misleading listing content. Public venue-content changes are submitted for operator review before publication. We may reject content, hide a listing or restrict access when content or conduct breaks these rules.
Use Report this listing in a venue’s menu to report inappropriate content. Signed-in reports include the venue, selected reason, optional details and reporting account identifier, and are reviewed by the platform operator. Guests can contact [email protected]. Give only information needed to explain the issue; do not include passwords or sensitive personal details.
Block this business hides the business’s listings on your current device for the current account, with a separate guest preference. Manage this under Account → Blocked businesses. Blocking does not cancel existing reservations; they remain available for history and cancellation. Saved places and blocked-business preferences are stored locally and may remain on another installation or browser until its storage is cleared.
Deleting your account
Open Account and use the deletion option shown. Eligible personal accounts can confirm permanent deletion with Delete account; this includes staff using a personal account without business ownership. This removes the authentication account, profile, linked reservations and ratings, waitlist entries, booking reports, venue-view records, notifications, stored location and push tokens. Authored listing reports and submitted content-review records are also removed. Approved published business content remains with the business.
When Account shows Request account deletion for a business owner or certain work accounts, submit that in-app request. Staff awaiting activation can also request deletion from account setup. The request shows its status, expected completion date and any action needed. We process these requests within 7 calendar days, reviewing work access, business ownership, upcoming bookings and subscription obligations. Requesting deletion does not cancel a subscription. When completed, work access and personal roster contact details are removed, along with linked partner applications and their notification snapshots. We send completion confirmation to a real registered email address when available.
Business records, billing records and security audit records that are required for accounting, security or legal obligations may remain for those purposes. Copies held by a venue or payment provider are subject to that recipient’s responsibilities. If you cannot access your account, contact [email protected]; we may need to verify your identity.
Use of the app and responsibility
Our Privacy Policy explains data handling. We may suspend or terminate access for a material breach of these terms, with notice where practical. The software, design and branding belong to e7jz or its licensors. Your permission to use the app is non-exclusive, non-transferable and limited to using the service as intended on devices you own or control.
The service is provided as available. To the maximum extent permitted by law, e7jz is not liable for indirect or consequential loss or for a venue’s acts or omissions. Our aggregate liability to a diner is limited to JOD 100. Nothing excludes liability or mandatory consumer rights that applicable law does not allow us to exclude.
Jordanian law governs these terms, and unresolved disputes are subject to the competent courts of Amman without limiting mandatory rights. We publish revisions with an updated date. Contact [email protected] for service, privacy or terms questions.
Apple App Store
These service terms are between you and e7jz, not Apple. Apple is not responsible for the service or its support. e7jz handles support, applicable warranties, product and legal claims, and intellectual-property claims relating to the service. Apple’s Standard Licensed Application End User License Agreement and usage rules also apply to an App Store download. These service terms do not replace that app licence. Apple and its subsidiaries are third-party beneficiaries of the applicable app licence as provided in that licence.